DELIVERY & RETURNS

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All items are dispatched within 24 hours of order receipt if the order is received before 10pm Monday to Friday. We use Royal Mail for all deliveries, so dispatch is not possible on Sundays or UK Bank Holidays.

 

All orders over £50 are delivered FREE to the UK

 

Worldwide shipping rates are as follows:

Europe: £10

Rest of the world: £15

 

We will happily refund or exchange your items, provided that the original product is returned to us unused in its original packaging. Please ensure the items are suitably packaged (why not use the original shipping carton?) as we cannot be responsible for damage in transit. We would always recommend sending this via a tracked and insured service. Note that postage costs will not be refunded.

 

Where a refund is requested, this will be processed via same tender as original purchase. If a credit or debit card was used for purchase, the refund will be processed to the same card. Refunds will be processed within 24 hours of receipt of goods in a satisfactory condition.
 

Exchanges can be requested; we will post the replacement goods within 24 hours of receipt at no additional postage cost to yourselves. As with all returns, please ensure goods are securely packaged, and the postage service is fully insured. For an exchange to be offered, the original product must be returned to us unused in its original packaging.